We’ve spotlighted four classes of web hosting services, ranging from providers that give you a quick and easy way to build your website, all the way up to the big companies that provide full data center infrastructure capabilities as a service.
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Be careful: Nearly all the hosting vendors in this category entice customers with a very low entry-level fee. But there are often two critical gotchas in that fee. First, the fee quoted is usually a monthly fee, but the hosting service bills by year (or even multiple years). So while you might be attracted to, say, a $3-per-month fee, you might find yourself facing a $144 bill, because you’ve been asked to prepay for four years to get the discount. Second, upon renewal, most hosting providers vastly increase the starting fee. So even though you signed up for $3 per month, you might find yourself being asked to pay up to $10 per month just to keep your site operating. We are always cautious about these sorts of hosting plans because migrating off of them can be time-consuming, costly, and difficult. DreamHost is a full-featured hosting provider that has made an ongoing effort to reduce its environmental footprint. With LEED Platinum and EnergyStar-certified facilities, high-efficiency cooling, partnerships in clean wind programs, and a push to power their data centers from renewable energy, DreamHost is a web hosting service that looks to the future. As far as hosting offerings, DreamHost has WordPress hosting, shared hosting, virtual private servers, dedicated servers, and cloud hosting. We particularly like the fact that DreamHost has added G Suite integration into their offerings, with domain integration and Google Cloud support. The company also provides a great set of resources and guides that can help customers grow their business. Read the review: DreamHost review: I’m a satisfied 15-year customer The “green” in the company’s name reflects the Green Geeks’ commitment to the environment. It purchases three times the energy it actually uses in wind energy credits, essentially putting energy back into the economy. The company does this through a form of renewable energy certificates, which, while complicated, means that it’s not just energy neutral, it’s actually helping fuel the green energy economy. Yes, it’s a gimmick. But it’s a good hearted gimmick that might actually help the environment. Rather surprisingly, the low-end account provides both SSH and WP-CLI access, along with Git preinstalled. It’s also possible to customize PHP and PHP.INI, something somewhat unheard of on a bottom-end plan. Hostinger is a traditional web hosting provider. You can use WordPress or configure your slice of a shared server or virtual private server with any number of Web applications. Unfortunately, on August 25, 2019, Hostinger revealed that up to 14 million users might have been impacted by a security breach. The company reset passwords for all impacted accounts. When I did in-depth testing of Hostinger last year, I found they had properly updated most of the security components of their servers, at least to within a few months. Performance was adequate, even on their lowest end plan. Just keep in mind that when you get into the generic hosting provider category, pricing is likely to be misleading. It jumps considerably after the first year and while they advertise $1.99 per month, you’re actually going to be asked for $47.52 on checkout and more than double that when you renew. Also: My in-depth review of Hostinger Bluehost fits into the category we call “standard-fare” hosting providers, in that it offers a wide range of services, ranging from basic shared hosting up to virtual private servers and dedicated machines. We’re putting them into the WordPress ecosystem category because Bluehost has a strong focus on WordPress in its offerings. We particularly like how this hosting service segments their WordPress offerings, ranging from basic shared hosting offerings up to their higher-performance pro plan, and then on to a WooCommerce-based shopping cart solution. All solutions come with some level of backup, an Office 365 mailbox, and malware detection and removal. We also like the staging environment that Bluehost offers, allowing you to test your site and changes before deploying them publicly. I talked about GoDaddy when I surveyed email hosting providers, and here they are again in the web hosting provider space. GoDaddy has made a business of offering as wide an array of services as is possible for individuals and small businesses in need of an Internet presence. Although most of my decade-plus experience with GoDaddy has been with domain registration, I’ve come to respect how this web host provides the key services most customers want. They’re definitely not the best at anything, but they do a good job with almost everything. Pricing is fair, customer service is reasonable, and although not 24/7, if you need a technical lead to get something accomplished, you can usually find someone with a clue (after jumping through a few hoops, of course). Be careful. We’re not happy that GoDaddy will only refund month-by-month plans if canceled within 48 hours of the sign-up transaction. That’s very restrictive. LiquidWeb is a considerably higher-end provider than most that we list in this section. If you’re a larger small business, a departmental-size organization, or an enterprise, LiquidWeb’s managed hosting services might appeal to you. The company provides both bare-metal and cloud-based dedicated servers. The cloud servers are technically pooled resources, but managed in such a way as to block out dedicated performance for each tenant application. The company offers some very helpful configurations for more complex projects, including server clustering and the ability to host your own virtual private server network. Also: Best WordPress hosting in 2020: Pagely, WordPress VIP, WP Engine, Kinsta, and more The WordPress ecosystem is huge, and finding the right WordPress host is a challenge all its own. Beyond WordPress.com, the service offered by the creators of WordPress, there are a large number of managed hosting providers and an even larger number of hosting providers that specialize in providing a WordPress-optimized server for your website. Nearly every hosting provider will allow a WordPress install. In this list, we’re going to discuss WordPress.com, one managed hosting provider, and mid-tier web hosting service provider that optimizes for WordPress offerings. Here’s where things get confusing. WordPress.com is a hosting provider for WordPress websites. It’s run by Automattic, the company behind the WordPress software. WordPress.com offers services ranging from free websites with restrictions, all the way up to major VIP websites like those of CNN and The New York Times. If you want to run WordPress, but you don’t want to install it, one place to go is WordPress.com. Also: Understanding the different WordPress variants I find WordPress.com a little too restrictive. The lower-end plans limit the plugins and themes you can use, which means custom-built solutions like those I favor are not available. Fortunately, there is a huge market of competitive WordPress hosting providers, and we’ll touch on a few more in this article. WP Engine is a well-known mid-tier WordPress managed hosting provider. During my review period, I found that WP Engine did everything expected of it. There were no surprises and no major problems. Unlike many other hosting providers, all the relevant supporting software (especially encryption software for security) was reasonably up to date. Also: My WP Engine review: It delivers exactly what it promises WP Engine is not the cheapest host on the block. But if you’re serious about WordPress hosting and you’re not ready for Pagely (our next review), WP Engine can definitely provide your site with the motive power you need. One quick note: Because the IaaS providers offer such configurable choices, we haven’t summarized cPanel, SSL, SSH, backups, etc. In most cases, you’ll need to set that up yourself as part of your overall configuration. Rackspace started operations more than 20 years ago as a company that rented out infrastructure. In those days, if you wanted a co-located server at a hosting provider, you’d rent space on a rack in a data center. Hence: Rackspace. Today, Rackspace is a mostly cloud-centric IaaS provider. Their big claim to fame is the co-creation of the OpenStack open-source cloud computing platform, which runs IaaS loads (virtual servers and other resources) in public and private clouds. The key benefit of OpenStack, beyond its technically-sound cloud management features, is that it reduces lock-in. OpenStack implementations can (with effort) be ported from one OpenStack hosting provider to another. Rackspace provides a wide range of services and support on its cloud, mostly targeted to large SMB through enterprise. AWS is the 800-pound gorilla in the cloud computing universe. Perhaps the best example of AWS’s power and capability is this: Most of Netflix runs on AWS. When you realize the size of the Netflix library and the incredible demand for Netflix programming, you can begin to understand the scale of AWS. What makes AWS a truly special web host is how the company has sliced and diced nearly every kind of cloud-based resource, ranging from storage to mail sending to specific, AI-based workloads, and then can sell them to IT operations in very incremental workload-based levels. You can rent a virtual server operation to run Netflix, or you can rent a small virtual Linux install with half a gig of RAM for five bucks a month. It’s all there. Plus you can mix and match services, as long as you have a valid payment method on file. I like to think of Digital Ocean as “AWS for the rest of us.” Digital Ocean offers cloud-based infrastructure like AWS but offers a much smaller set of services. These include scalable compute services (i.e., virtual machines), managed Kubernetes clusters, cloud databases, and simple object storage. I use a Digital Ocean droplet to host a cloud-Linux server that runs ten of my archived websites, as well as some other incremental workloads. New droplets are incredibly easy to set up and deploy, and just as easy to shut down. I often spin up a Digital Ocean droplet for testing, paying mere pennies for a few days use, and then shut it back down when I’m done with my testing. While AWS has undeniable depth and breadth, it is a little more complex to use. The actual infrastructure you buy costs about the same as comparable AWS services, but Digital Ocean is more simple and straightforward. Beyond Google’s software-as-a-service offerings (specifically Google Workspace, the new name for G Suite), Google Cloud provides IaaS capabilities for those interested in managing their infrastructure using Google’s cloud and cloud technology. When you realize that Google Cloud uses the same infrastructure as Google’s search and YouTube operations, you see how Google Cloud suddenly becomes a very credible contender. Google Cloud does offer a similar range of cloud services as the other web hosts but also offers cloud-based capabilities based on Google’s search and large data management infrastructure. If you want to tap into Google’s unique skill set for a challenging project at scale, Google Cloud is a viable option. Nearly all web hosting providers include some sort of website building software. But for most hosting plans, it’s often an afterthought included to simply check off a box on evaluation forms. By contrast, the website builders listed in this section are provided by web hosting services that have made point-and-click website building tools with excellent customer support and solid up-time a core priority in their offering. Each offers a rich library of gorgeous starting templates and then lets you build out from there. You do sacrifice some control when choosing a website builder solution, but if you’ve never done any web development and you want a beautiful, usable website by tonight, these services are for you. One warning: There are a lot of lock-ins here. You won’t be able to transfer the look of your site (and sometimes the content) to another hosting provider easily. So keep that in mind when you choose a website builder. If you’ve ever watched a YouTube video, you’ve sees a Wix ad. They are everywhere. For all that advertising, their market share is still under 2.5% of CMS users. That said, with 4.4 million subscribers, they’ve got some momentum – and are certainly capable of grabbing attention. When selecting a website builder, why would you go with Wix over WordPress? The answer is simple: Simplicity. WordPress offers tremendous depth. Wix gets you up and running with an attractive site quickly. There is nothing like the thousands of plugins and themes offered by WordPress in the Wix world, but if you want a well-designed site and you’re willing to pay from about $13 per month to $39 per month, you’ll get started quite nicely. Higher price plans are available for e-commerce and enterprise use. Be careful: Like many website hosting providers, you’re required to pay for a full year at once, and the second year might cost more when it comes time to renew. In the overall pantheon of Web hosting services with their own website builders, Squarespace is squarely in Wix territory, with slightly more than 2.7%. Squarespace takes the basic website builder complex and allows you to add a variety of custom brand and product sale options – all with beautiful presentation. Pricing ranges from $16 per month to $46 per month, but if you pay for a full year, you can save about 30%. We like that Squarespace offers SSL, mobile-optimized websites, SEO features, 24/7 support, and the ability (with the higher-priced plans) to manage contributors. Intriguingly, Squarespace has just added the ability to use third-party extensions, which has been the signature competitive advantage of WordPress. We’ll see whether it helps Squarespace compete in the website builder space in the long run. Today, I run a dozen or so sites, some very active and others are archives of older sites. Today, I use Digital Ocean, AWS, Pagely, and GoDaddy (each for different types of work), but I’ve purchased and tested hosting services from just about all the other sites. It’s impossible to test every hosting provider out there, just because there are so many. We chose these providers because we have some familiarity with all of them.
