When you want to do that, you don’t want to get it right, you don’t just want to get any donut and combine it with any kind of coffee, you want to get them both from Dunkin Donuts.
One common thing about every loved place is a little bit of criticism. No matter how good a place is, there’s just that little bugging issue that needs to be addressed. It might be from the food, immediate environment, or customer service.
Whatever it is that you might want to complain about, you want to make sure that you are heard and the matter is addressed.
Telldunkin is a survey made available by Dunkin Donuts to let their customers air out their dissatisfaction or appreciation, that is, a customer satisfaction survey created to welcome critics(positive or negative) from customers to aid productivity.
Founded in 1950 in Quincy Massachusetts in the US and specializing in doughnuts, coffee, and baked foods with over 12,871 restaurants around the world, Dunkin Donuts, knowing the importance of customer feedback, has created this survey to bridge the gap between customers and owners.
Why Should I Take The Dunkin Donuts Survey(Telldunkin)?
By taking a Telldunkin survey, you can earn some rewards such as a ‘Win the Mint sweepstake’, gift cards, coupons, discounts, and even free food for limited periods ranging from a month to a year which is a show of appreciation from Dunkin Donuts.
This survey aids the staff at Dunkin Donuts to know where exactly to improve to increase the quality of their services.
Requirements for taking the Telldunkin survey
Yes, you read that right, not just any customer can take a Telldunkin survey. To take the survey, the customer has to pass the following requirements:
Customers that want to take the survey must not be less than 18 years old. You need a mobile device or computer with an internet connection to participate in the survey because it is online. Spanish or English proficiency is required of the customer completing the survey. The customer ought to own a recent receipt from a Dunkin Donuts restaurant.
Taking The Telldunkin Survey
Once you pass all the above-listed requirements, you are now ready to take the Telldunkin survey. The steps to follow in taking the Telldunkin survey are:
Head over to the website for the Dunkin’ Donuts survey. English or Spanish are your choices for the survey’s language. Enter the 18-digit survey code on the receipt that came with your Dunkin Donuts order and click on ‘start’.
The center of the receipt has this code.
You will be asked questions, during the survey, about the restaurant, staff, meal quality, speed of service, degree of customer service, order correctness, and more.
The survey questions are based on your last visit and it is advised to answer the survey questions honestly without being biased.
During the survey, you will have to give your email address. This is the email to which a coupon would be sent. When you are done with the customer satisfaction survey, click on ‘finish’. After receiving your coupon via email, you can now head over to the counter of the nearest Dunkin Donuts restaurant, with your coupon, to receive your freebies.
Extra: Another great way of taking the Dunkin Donuts survey(Telldunkin) is through DoNotPay.
The DoNotPay website saves you the stress of taking the survey.
Snap a picture of the front of your most recent Dunkin Donuts receipt. Take a photo of the receipt’s reverse side as well. Verify your name and email.
After completing these three steps, relax and let DoNotPay handle the remaining issues.
Telldunkin Survey Terms And Conditions (T&C’s)
Some of the Dunkin Donuts survey(Telldunkin) terms and conditions that apply are:
The receipt used in taking the survey should not be older than 3 days. The coupon code generated after the Telldunkin survey has a validity of 180 days after generation. The promo code produced by Telldunkin after the survey cannot be shared.
Note that these are only a few of the terms and conditions of the Telldunkin survey, visit the official Telldunkin site to find out more.
Final Words
So now you know how to make a complaint about your favorite restaurant knowing that it will be addressed while standing a chance of winning coupons.
Is it compulsory to use my receipt while taking the Telldunkin survey?
No, it is not. If you don’t want to store the receipts, you might as well copy down or memorize the 18-digit code located in the middle of the receipt.
This unique code would help the Dunkin Donuts staff to know which restaurant you visited and who was working at that particular point in time.
How many receipts can I use per survey?
One Dunkin’ Donuts receipt per client is permitted to be used for one survey.
What if my receipt doesn’t have any 18-digit code?
If your receipt doesn’t have a code, while taking the survey, you’ll find a link that says ‘my receipt doesn’t have a survey code ‘.
When you click on that link, it will take you to where you’ll be asked for your PC number and 6-digit store, and the date and time you visited the Dunkin Donuts store.
Can I use my coupon code in conjunction with other deals?
No, you cannot.
Where is the headquarters of Dunkin Donuts?
Its headquarters is in Canton, Massachusetts in the US.
